At ASPV Industries, we manufacture every box fresh upon order to ensure top-quality, tailor-made packaging solutions. Due to the custom nature of our products, we do not offer returns or exchanges.
Scenario |
Our Policy |
Change of mind or unsuitability |
Not eligible for return or exchange. Please verify specifications before ordering. |
Wrong product delivered |
Email info@aspvind.com or call 9999821806 within 5 days of delivery with photos and Order ID. |
Damaged boxes received |
Share clear photos and Order ID within 5 days to request resolution. |
Order cancellation |
Orders can only be canceled within 3 hours of placement. Once production begins, cancellation is not possible. |
Order already dispatched |
Dispatched orders cannot be canceled or returned unless received incorrectly or damaged. |
Marked as delivered, but not received |
Contact us within 72 hours of delivery update. We’ll coordinate with the courier partner to investigate. |
Shipping & COD |
Shipping charges are based on product weight and delivery location. COD is available with applicable charges. |
How to raise a concern |
Email info@aspvind.com with your order ID, concern, and supporting photos (if any). Our team will respond within 1–2 business days. |
Non-returnable conditions |
All orders are non-returnable. Exceptions apply only to transit damage or wrong delivery. No refunds for sizing or design preference mismatch. |
Need help? Reach out to us at info@aspvind.com or call 9999821806. We're here to assist you!